Refund Policy
Refund Policy – FreshPawsCo
We want you to be satisfied with your purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible:
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Item must be unused
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Item must be in original packaging
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Proof of purchase required
Non-returnable items
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Used products
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Gift cards
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Final sale items
Refunds
Once your return is received and inspected, we will notify you.
Approved refunds will be issued to your original payment method.
Processing time: 5-10 business days.
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
Customer is responsible for return shipping unless item arrived damaged.
